- Introduction
Jobwave (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable South African laws. This Privacy & Cookie Policy explains how we collect, use, store, and share your personal information when you use our website www.jobwave.co.za (“Site”) and services.
- Personal Information We Collect
We may collect the following types of personal information when you interact with our Site or services:
- Contact & Identity Data: Name, email address, phone number, physical address, date of birth.
b.Employment & Recruitment Data: CV, work history, qualifications, skills, references, job preferences.
- Usage Data: IP address, browser type, pages visited, time spent.
- Communication Data: Messages, feedback, enquiries you submit.
- Cookies and Similar Tech: See Section 8 below.
- How We Use Your Information
We process personal information for the following purposes:
- To provide and manage recruitment services.
- To match candidates with suitable job opportunities.
- To communicate with you (email, phone, SMS).
- To improve our Site functionality, analytics, and user experience.
- To comply with legal obligations (e.g., tax, labour compliance).
- For marketing and promotional purposes (with consent).
- Legal Basis for Processing
Under POPIA, we only process personal information:
- With your consent.
- Where necessary to perform our services or contracts.
- Where required to comply with legal obligations.
- When it is in our legitimate business interest and not outweighed by your privacy rights.
- Sharing and Disclosure
We may share your information with:
- Employers and recruitment partners (with your consent).
- Service providers who assist us (e.g., hosting, analytics).
- Legal authorities where required by law or a valid request. We do not sell your personal information to third parties.
- Security of Your Information
We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Withdraw consent where processing is based on consent.
- Object to direct marketing communications.
- Lodge a complaint with the Information Regulator (South Africa).
- Cookies & Tracking Technologies
- What Are Cookies?
Cookies are small text files placed on your device to help us recognise you and remember your preferences.
- Types We Use:
- Essential cookies: Required for basic Site functions (e.g., login, navigation).
- Performance cookies: Collect anonymous data on Site usage to improve performance.
- Functional cookies: Remember preferences (e.g., language).
- Analytics cookies: Help analyze traffic and usage patterns.
- Your Choices:
You can accept or refuse cookies via your browser settings. If you disable cookies, some features of the Site may not function correctly.
- Retention of Information
We retain personal information only as long as necessary to fulfil the purposes described or as required by law (including labour-related record-keeping obligations).
- Links to Other Websites
Our Site may contain links to external sites. This Privacy Policy does not apply to those sites and we encourage you to review their privacy practices.
- Updates to This Policy
We may update this Policy from time to time to reflect changes in law, technology, or our services. The latest version will be posted on the Site.
- Contact Us
If you have questions about this Privacy & Cookie Policy or wish to exercise your rights, please contact:
Jobwave